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What started as building a career in technical support and project management services at IBM, led to Deb Pierson founding Pierson Computing Connection, Inc., in 1993. Deb earned a Bachelor of Arts in Computer Science from Messiah University and certified Project Management Professional (PMP) designation.
As CEO/President/Owner, Deb oversees business development and operations, establishes relationships with key business partners, and focuses on Pierson’s future strategy. Deb thrives on watching her team members consistently solve customer challenges. As a woman-owned enterprise, she is passionate about lending guidance and assisting women in business.
Deb and her husband, Jeff, are the proud parents of two adult daughters, who both happen to be engineers.
Despite her impressive business success, Deb feels her most significant accomplishments are rooted in her deepest passions. Deb’s family, the Noonans have a genetic form of early-onset Alzheimer’s disease that affects its members in their 40s. Deb serves on the Alzheimer’s Association national board of directors as her way to fight back against the disease that affected her grandmother, two aunts, an uncle, and now her mom. Deb uses her leadership skills and influences to push toward her personal life goal of a world without Alzheimer’s disease and related dementia.
Lailaa Boyd is the Configuration Production and Delivery Manager. She graduated from Penn State with a bachelor’s degree in supply chain management and a minor in Information Systems Management. In her production role, she likes to focus her attention on standardizing processes for configuration team members through training and quality measures. Additionally, she enjoys providing team members with the most timely and relevant pieces of detail per project, to support each project in its journey. In her delivery role, she likes to focus on the needs of the customer to ensure the most successful transfer of goods after each service. With so many pieces to the puzzle, having it organized makes all the difference.
Besides working, she enjoys spending time with family and friends, visiting tranquil places for balance, and taking advantage of local festivities that encourage meeting new people.
Dave DeCecco brings more than 30 years of IT-industry professional experience to Pierson. His extensive strengths in project management, IT infrastructure, and service delivery management allow him to work with our clients’ defining requirements and develop solutions.
Prior to joining Pierson, Dave worked for IBM in various capacities, including manufacturing, marketing, and IT outsourcing. He earned his Project Management Professional (PMP) certification and holds an Information Technology Infrastructure Library (ITIL) V3 Foundation certification. Dave also possesses multiple technical certifications for IBM Enterprise Storage and Lenovo Data Center Servers.
Outside of his professional interests, Dave enjoys all things outdoors, especially skiing, cycling, and hiking, and spending time with his wife and family.
Steven Dorsey came to Pierson while attending Shippensburg University, working on breaks as an AV and warehouse technician. After graduating in 2020 with a bachelor’s degree, he returned to Pierson full-time as a Sales Representative.
Steven has expanded the inside sales relationships Pierson already had, as well as growing and expanding relationships in new industries. He brings extensive customer relations, analytical, and marketing skills to the company.
While not in the office, Steven spends time fishing, hunting, playing golf, and enjoying time with his friends and family. Lately, he has been sharing his love of golf with his fiancé, Nora by teaching her to play.
Micah came to Pierson in July 2020 during Covid to work in the Configuration Center. Before joining the Pierson team, Micah attended Harrisburg Area Community College where he received his Associate Degree in Healthcare Management.
When Micah first started at Pierson, he quickly worked his way from Configuration Associate to Configuration Team Lead. When working in the Configuration Center, he acquired and improved his time management, leadership, problem-solving, and communication skills. During his time as Configuration Team Lead, Micah learned how to maintain efficiency, motivation, and team management during the pandemic, and the company’s busy season.
In October 2022, Micah moved up to his current role as Project Manager, PC Deployment. The scope of his project includes the installation of Computer/IT hardware (PCs, laptops, network switches, access points, routers, and servers), delivery of products, courier services, and office/IT setup and tear down.
In his free time, Miach enjoys running, cycling, playing video games, woodworking, and spending time with his wife and dog Chester.
Kelly Erler joined the Pierson Services team in 2020 as a Project Manager for Device Configurations. Previously, she spent 12 years working in the law enforcement supply industry in numerous customer service-focused roles.
Kelly is passionate about the customer experience and thrives on building deep relationships with our partners and end-users.
When not at work, Kelly has three kids and a dog that she enjoys spending her free time making memories with. When time allows for hobbies, Kelly can be found shopping, baking a pumpkin roll, or spending time with friends.
As Pierson’s AVL Department Manager, Christopher Gregory oversees all aspects of Pro-AVL and AV services operations. Christopher’s decade-long journey in the AV/Pro-AVL industry has seen him wear many hats: from starting as an installer and evolving into a systems designer, to running his own Pro-AVL design and integrations company. The breadth of experience has given Christopher a holistic understanding of the industry and the skills necessary to excel in his role.
Beyond the realm of Christopher’s professional life, he is deeply passionate about music. For over 15 years, Christopher has been channeling his passion as a worship director of various churches, playing several instruments, as well as writing and recording music.
In Christopher’s personal life, he is blessed with a loving wife and charming son, with his family soon to grow with the anticipated arrival of their daughter this November. Christopher relishes every moment of fatherhood and considers his family his greatest achievement. Christopher is also an ardent fan of video games and has a particular affinity for science fiction and fantasy novels. This love for the fantastical keeps Christopher creatively engaged and provides a fun respite from the hustle of daily life. Whether it’s maneuvering through an RPG or getting lost in an otherworldly novel, Christopher and his wife enjoy sharing these hobbies together.
Adam’s history with Pierson began in 2005 when he joined the team as a seasonal Installation Technician. During his Pierson career, he’s gained invaluable knowledge of the inner workings from the administrative and execution side of projects through his roles as a Technical Lead, Project Operations Lead, Financial Analyst, Financial Manager, and Director of Project Operations.
Adam graduated from the Pennsylvania State University where he earned his Bachelor of Science in Accounting degree from the Smeal College of Business.
Outside of Pierson, Adam excels at DIY’ing and can be found renovating his home or enjoying time with his wife and two sons. He also enjoys outdoor activities including hiking, biking, fishing, and kayaking.
Gretchen McCommons has more than eight years of sales experience and over 18 years in customer service excellence.
Gretchen carries the values of hard work, integrity, and outstanding client service into everything she does as a Pierson Sales Representative. Gretchen strongly believes that it is not only her duty to represent her clients to the best of her ability, but also to educate them throughout every step of the process so they can make the best decision possible.
Gretchen grew up in South Central PA living, working, and playing all over the region. When she isn’t engaging with clients, Gretchen can be found with her husband and their three children and Lucky, the dog. They love the outdoors, especially swimming, camping, and hiking. She also spends time getting involved in her kids’ activities, whether it’s theater, swimming, or soccer.
Jennifer Nauss started at Pierson in 2021 as the Director of Human Resources overseeing anything HR from recruiting to retirement. Her career has been HR, marketing, and communications focused since 2002. Jennifer graduated from Penn State University.
In addition to her HR role, Jennifer serves as the Team Pierson captain for the Walk to End Alzheimer’shttp://act.alz.org/goto/teampierson. For Jennifer, the fight against Alzheimer’s is personal as she lost her father (to whom she was his legal guardian) to end-stage severe dementia in September 2023.
Jennifer’s style of HR and leadership injects humor and storytelling into the workday. Her style creates memorable learning moments, such as the infamous “Marlboro Red and ice cream” story she tells during workplace injury training. Finding a career home at Pierson has allowed Jennifer to be her creative, authentic self as an HR leader. Jennifer often says that Deb [Pierson] changed her life and career for the better when Deb offered her the Pierson Director of Human Resources position.
Jennifer has two adult daughters, two sons-in-law, five grandchildren, one grandpittie, and is Owen’s (Deb’s miniature black Shnauzer) “Aunt Jenny.” In her spare time, Jennifer enjoys attending her grandkids’ events, writing, working out, spending time at Camp Two Old Broads, and creating a pollinator-friendly and environmentally sustainable yard and garden.
Tyler had the opportunity and privilege to join the ProAVL department at Pierson in May of 2023. Tyler brings more than 10 years of experience in live event production and AVL design engineering to the ProAVL Department. After graduating from Messiah University, Tyler discovered a deep passion for partnering with clients to create meaningful experiences through music and AVL technologies.
Tyler has spent time in the field as an installation technician, a salesperson, and a system designer in the ProAVL field, which provides a nuanced perspective for ProAVL designs. This perspective allows for designs that meet expectations of our clients, provide for future growth, and lead to effective and timely integration.
When not at work, Tyler is likely playing and recording music, nerding out over pour-over coffee, or getting lost in the woods.
Chris joined the Pierson team in February of 2023 as a Project Manager, AV services. Prior to working at Pierson, Chris worked in the construction industry as a project manager for over 20 years, and 9 years as a project manager for healthcare-related construction projects.
Chris has his Project Management certification and a Green Belt Certification in LEAN Management.
When he is not working, Chris enjoys making his own beer and sampling his creations. He also loves cooking and baking with his wife, and spending time with his two children.
Shortly after high school, Eric started working at N.B. Liebman Furniture as a Warehouse Associate. Over the next 24 years, he worked himself up to Warehouse Manager. At that job, Eric learned all aspects of the business. From warehouse procedures, inventory management, logistics, shipping, and receiving, customer service, and other tasks that are involved in the day-to-day operation of the business.
Eric started at Pierson as the Warehouse Manager in June of 2022 after N.B. Liebman went out of business.
In his free time, Eric enjoys going on hikes with his daughter, being on, in, or around any water, along with traveling and exploring.
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